Zoom Revenue Accelerator recognized as a Strong Performer in The Forrester Wave™: Conversation Intelligence for B2B Revenue for Q4 2023

Today, Zoom announced acknowledgment for its Zoom Revenue Accelerator from Forrester, which named the artificial intelligence (AI) powered product a ‘Strong Performer’ in The Forrester Wave™: Conversation Intelligence For B2B Revenue, Q4 2023 report. According to the Forrester report, “Conversation intelligence (CI) tools will be the most important AI investment for sales organizations.” Zoom believes this underscores the significance of the technology that Zoom Revenue Accelerator offers in enhancing sales processes and seller performance. Zoom’s recognition as a strong performer reinforces its commitment to building a platform that delivers limitless human connection and supports individual business objectives with cutting-edge solutions.

According to the report:

“After thriving as the preferred web-conferencing solution, Zoom has established itself as a platform for all communication channels. Zoom Revenue Accelerator started as the entry point for its AI capabilities and has quickly developed into a strong CI solution for B2B revenue teams. It has the innovation pedigree and funding to become a top-tier solution in this category. Zoom’s CI solution has been delivering on an aggressive roadmap since it was launched in 2022. It has aligned its innovation to catch up to what currently exists in the market and is positioned to continue innovating once it’s on par with top vendors.”

To read a complimentary copy of the report,  please click here.

About Zoom Revenue Accelerator

Zoom Revenue Accelerator (formerly Zoom IQ for Sales) is an all-in-one conversation intelligence software that helps simplify the way sellers work by combining their everyday CRM and sales tools with seller feedback, customer insights, and streamlined integrations. Zoom Revenue Accelerator is for sales and marketing teams looking to leverage conversational insights to grow revenue, align teams, and improve the customer experience. Get more info here. 

About Zoom

Zoom is an all-in-one intelligent collaboration platform that makes connecting easier, more immersive, and more dynamic for businesses and individuals. Zoom technology puts people at the center, enabling meaningful connections, facilitating modern collaboration, and driving human innovation through solutions like team chat, phone, meetings, omnichannel cloud contact center, smart recordings, whiteboard, and more in one offering. Founded in 2011, Zoom is publicly traded (NASDAQ: ZM) and headquartered in San Jose, California. Get more info at zoom.com.